The Power of Small Numbers
- Ben Bilbrough
- Jul 28
- 3 min read
Updated: Jul 31

The Power of the Committed 3.5%
If you're reading this post, there is a reasonable chance you are already aware of the studies that are cited below. But have you thought about them in the context of the change that you and your organization are working to achieve in the world? Have you explored what your 3.5% looks like and what "hubs" you could leverage to activate them on your behalf?
In Erica Chenoweth's 2021 book Why Civil Resistance Works, her analysis of 323 resistance campaigns from 1900 to 2006 revealed that no nonviolent campaign failed once it mobilized 3.5% of the population in active, sustained participation. This challenges our intuitions about social change requirements. In the United States, 3.5% represents approximately 11.5 million people—substantial but far from a majority.
"People power" hinges more on strategic engagement than quantity. As Chenoweth notes, "There weren't any campaigns that had failed after they had achieved 3.5% participation during a peak event." Quality and consistency matter more than fleeting mass participation.
For environmental activism, as an example, this suggests focusing on identifying and activating the most committed individuals rather than trying to convince everyone to care about climate change. Highly engaged citizens become the backbone of sustainable movements.
Network Effects and Influence Cascades
While Chenoweth identifies the critical mass threshold, Duncan Watts' 2004 study, The "New" Science of Networks offers a new understanding of social network thresholds. His work reveals compelling insights into how strategic citizen activation catalyzes significant societal shifts. Watts' research explains how change propagates through communities via "cascade effects," where new behaviors spread exponentially once certain thresholds are crossed.
The structure of social networks proves crucial. Networks contain highly connected "hubs"—individuals with disproportionate influence spanning different communities. These bridges accelerate the spread of behaviors across otherwise disconnected groups.
Activating strategic individuals within a network can be more effective than mobilizing large numbers of unconnected people. A corporate sustainability initiative gains more traction when championed by a connected executive than through mass emails. Similarly, policy reform advances faster when advocates activate individuals with connections to multiple stakeholders.
Strategic Citizen Activation: A New Paradigm
Integrating these frameworks creates a sophisticated approach to social change centered on strategic activation rather than undifferentiated mass mobilization.
This approach involves:
Identifying network leverage points: Locating individuals at critical junctions within and across different spheres of influence.
Differentiated engagement: Tailoring actions to supporters' unique capacities and connections.
Precision matching: Clearly communicating to supporters the opportunities aligned with their specific relationships and influence.
Sustained commitment: Fostering an experience that creates deep engagement among core supporters.
A teacher with a personal connection to a city council member may influence education policy more than dozens of random constituents. A business leader with ties to both environmental organizations and industry might catalyze sustainability practices more effectively than thousands of petitions.
Real-World Applications
This strategic approach is already bearing fruit:
In climate advocacy, organizations identify and activate supporters with industry connections, creating insider-outsider strategies that transform corporate practices.
In voting rights initiatives, advocates map influence networks to identify unexpected champions in business, faith organizations, popular culture and other non-traditional spheres.
In healthcare reform, advocates activate strategically connected physicians, administrators, and community leaders who influence institutional practices and policy.
Beyond Traditional Approaches
Traditional engagement treats citizens as interchangeable pressure units, ignoring that some individuals have disproportionate influence through their position, relationships, or social capital.
Mass tactics demonstrate broad support but often fail to drive systemic change.
Millions of retweets may draw attention but without shifting key decision-makers' calculations. Targeted activation of strategically positioned individuals creates pressure points leading to cascading change throughout systems.
how Support becomes commitment
Strategic activation transforms how individuals understand their own agency. When citizens are recognized for their unique potential for impact based on their position within social networks, they feel seen and acknowledged. That acknowledgement can feel good and also create a sense of responsibility.
A retired corporate lawyer discovers her outsized influence on governance reforms. A community college administrator might leverage connections to both educational institutions and businesses to advance workforce initiatives. A nurse with ties to agricultural communities might bridge healthcare and rural policy divides.
The Future of Civic Engagement
Effective civic engagement lies not in treating citizens as undifferentiated masses but in recognizing each person's unique position within complex social networks. By strategically addressing and activating citizens based on their individual spheres of influence, we catalyze changes that once seemed impossible.
Resources:
Why Civil Resistance Works, Erica Chenoweth 2021
The "New" Science of Networks, Duncan Watts 2004


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